Note: Understanding Complex Software is a new workshop, but much of the material is adapted from System Design, an earlier workshop that Manuel Gordon has presented many times, including at two international STC Conferences.

Here is a selection of comments on the relevant parts of System Design:

"Excellent! Exactly what I've needed since I became a tech writer in a software environment."

"Packed with useful information. Very well-prepared. Articulately delivered. Just superb!"

"Discussion of buzzwords was very helpful, since so many new ones crop up daily."

"All in all, this was a day well spent. The part about diagrams was very useful—especially the use cases. This is a good way to look at things."

"Well-paced, level not too deep for me to comprehend, good mix of activities and lectures. I appreciate the personal workbook as well as the refences to supplemental reading materials."

"Knowledgeable, excellent presenter."

"The presenter's knowledge was impressive. And I appreciate the bibliography."

"Mr. Gordon is very knowledgeable about his subject and was able to impart this information extremely well—a great teacher!"

"Underscored the importance of the 'technical' in technical writing... something that we need to be able to do more and more."

"The speaker was interesting and entertaining. The material was well-organized. The slides were well-prepared. And the workbook allowed for all the scribbling that anybody could possibly desire."

"I'd take another course from Gordon & Gordon."

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Upcoming Presentations

This workshop is not currently scheduled.

To be notified when this workshop is next held, email us at manuel@gordonandgordon.com.

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